FREQUENTLY ASKED QUESTIONS

We are open Monday to Friday, 6:30am–6:00pm.
Please ensure children are dropped off and collected within these hours. Late pick-ups may incur a fee.

Families can enrol in two ways:

1. Through the online enrolment link on our website

2. By completing a hard-copy form provided by Bimbi.

You will also need to provide:
– Birth Certificate
– Immunisation record / medical action plans (if relevant)
– $55 Application Fee payable upon acceptance of your child to Bimbi.

We offer four learning rooms:
• Baby Banksias (0–18 months)
• Tiny Tuarts (18 months–2.5 years)
• Jumping Jacarandas (2.5–3.5 years)
• Wise Waratahs (3.5–5 years)

• All nappies & wipes
• All meals (breakfast before 7:30am, morning tea, lunch, afternoon tea & late snack)
• All learning materials
Fees are paid fortnightly in advance.

Yes — families may be eligible for CCS if:
• Children meet immunisation requirements
• Children are signed in and out each day
Families should contact Centrelink (136150) and confirm enrolment via the Centrelink app after joining.

Each child receives 42 CCS-paid absence days per financial year.
After these, additional absences may be approved with medical certificates or in exceptional circumstances.
A doctor’s clearance is required if illness is suspected.

Our daily rhythm supports children’s natural flow of learning and rest.
A typical day includes:
• Breakfast (before 7:30am)
• Morning tea
• Indoor/outdoor play-based learning
• Progressive lunch
• Rest/quiet time (or sleep as needed)
• Afternoon tea
• More play & exploration
• Late snack

We follow a Reggio Emilia-inspired, play-based curriculum where educators act as co-learners.
Programs are based on:
• Children’s interests
• Observation & documentation
• The Early Years Learning Framework
• Developmental milestones
Learning stories, photos & programming are shared through Storypark.

We use two apps:
• Xplor – for daily routines (meals, rest, nappies, toileting)
• Storypark – for learning documentation, observations, and room programs
Parents can request meetings at any time.

Children should bring:
• A named hat
• Water bottle
• Spare clothes
• Comforter if needed for sleep
Toys from home are discouraged to avoid loss or damage.

We support a warm, gentle transition. Some children may experience separation anxiety; short drop-offs often help children settle faster.
We will call you to update you once they are settled.

Children must wear a broad-brimmed or legionnaire hat when outside.
Staff and children follow Bimbi’s sun-safe policy and apply sunscreen as required.

If your child has a temperature of 38°C or higher, staff will contact you immediately.
Panadol may be given with prior written consent, and you will be asked to collect your child within one hour.
A medical clearance is required before returning.

Educators can only administer medication with:
• Written parent consent
• Correct pharmacy label
Medication must follow doctor/pharmacy instructions.

Only parents and authorised contacts listed on the enrolment form may collect your child.
Anyone collecting must show photo ID.

Yes!. We celebrate birthdays with joy, but due to allergies, cakes from home are not permitted.

We use a secure front door scan-access system.
Families receive a coded fob; replacements cost $25.

We welcome family involvement through:
• Special events
• Sharing cultural traditions or skills
• Volunteering
• Fundraising
• Providing feedback